Shipping policy

Last updated: 2025

1. Shipping Locations

We currently ship orders within the European Union only.
This allows us to ensure transparent pricing and no customs or import duties.

2. Processing Time

Orders are processed within 1–2 business days.
During high-demand periods, processing may take slightly longer.

3. Delivery Time

Estimated delivery times:
β€’ European Union: 4–10 business days depending on destination

Please note that delivery times may vary due to carrier-related delays.

4. Shipping Fees

Shipping rates:
β€’ Orders under €50 – €10 shipping fee
β€’ Orders €50 and above – Free shipping

All shipping costs are clearly displayed at checkout.

5. Tracking

All orders include a tracking number.
Tracking information is sent by email once your order has shipped.

6. Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours and provide:
β€’ Photos of the product
β€’ Packaging
β€’ Shipping label

If a package is lost, we will assist in opening an investigation with the carrier.

7. Contact

For any shipping-related questions, please contact us:
πŸ“§ inmeez.shop@gmail.com