Terms of service
Last updated: August 2026
Welcome to InMeeZ.
These Terms of Service govern your use of our website and purchases made through InMeeZ.
By accessing our website or placing an order, you agree to these Terms of Service.
1. General Information
This website is operated by InMeeZ.
Throughout the website, the terms “we”, “us” and “our” refer to InMeeZ.
InMeeZ operates as an online retailer. Orders may be fulfilled and shipped directly by our third-party suppliers and fulfillment partners located within Europe.
We do not operate a customer-facing retail store or warehouse at our business contact address.
2. Eligibility (18+)
Our store sells adult-oriented products.
You must be at least 18 years old, or meet the minimum legal age required in your country, to access or purchase adult products from this website.
By using this website and placing an order, you confirm that you meet the applicable legal age requirements.
3. Product Information
We aim to provide accurate product descriptions, images, specifications, prices and availability.
However:
Product colours may appear slightly different depending on screen settings.
Packaging may occasionally differ from images shown due to manufacturer updates.
Product specifications or packaging may be updated by manufacturers without prior notice.
Product availability may change before an order is processed.
If a product becomes unavailable after an order is placed, we will contact you and offer an appropriate solution, which may include a replacement product or refund.
4. Pricing
All prices are displayed in euros (EUR).
Applicable taxes are included where required.
Shipping costs, if applicable, are clearly displayed during checkout before payment is completed.
Current shipping rates are:
Orders below €50 – €10 shipping fee.
Orders of €50 or more – Free shipping.
We reserve the right to update prices before an order is placed.
Once an order has been successfully placed and confirmed, the price paid for that order will not be changed, except where required to correct an obvious technical or pricing error in accordance with applicable law.
5. Orders and Payment
When placing an order, you agree to provide accurate and complete billing, shipping and contact information.
You confirm that you are authorised to use the payment method provided.
After successfully placing an order, you will receive an order confirmation by email.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, payment failure, incorrect pricing, product unavailability or other legitimate reasons.
If we cancel an order after payment has been received, any amount due will be refunded to the original payment method.
6. Order Processing
Orders are normally processed within 1–2 business days.
Processing times may occasionally be longer during weekends, public holidays or high-demand periods.
Processing time is separate from estimated delivery time.
7. Shipping and Delivery
We currently ship to supported destinations within the European Union.
Orders may be dispatched directly by our suppliers or fulfillment partners located within Europe.
Estimated delivery time is generally 4–10 business days after dispatch, depending on the destination and carrier.
Delivery times are estimates and are not guaranteed.
Occasional delays may occur due to carriers, weather conditions, public holidays, logistical disruptions or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Tracking information is provided by email when available after the order has been dispatched.
Full shipping information is available in our Shipping Policy.
8. Discreet Packaging
We understand the importance of privacy.
Orders are shipped in discreet packaging designed not to reveal the nature of the products inside.
Where orders are fulfilled by third-party suppliers or fulfillment partners, packaging may vary slightly while remaining discreet whenever reasonably possible.
9. Returns, Refunds and Right of Withdrawal
Returns and refunds are handled according to our Refund Policy and applicable consumer protection laws.
Customers in the European Union may have a legal right to withdraw from an eligible distance purchase within 14 days of receiving the goods.
Certain products may be excluded from the right of withdrawal where permitted by law, including sealed goods that are not suitable for return for health protection or hygiene reasons once the seal has been broken.
For hygiene-sensitive products, customers should not open or break the hygiene seal if they may wish to exercise a right of withdrawal.
Products that arrive damaged, defective or incorrect should be reported to us as soon as reasonably possible.
We may request:
Order number
Photos of the product
Photos of the packaging
Photos of the shipping label
Where a product is defective, damaged, incorrect or otherwise covered by applicable consumer rights, an appropriate remedy may include repair, replacement, refund or another solution required by applicable law.
Please do not send any return to our business contact address without contacting us first.
Return instructions and, where applicable, the correct return address will be provided after contacting customer support.
Full details are available in our Refund Policy.
10. Product Use
Products must be used responsibly and according to the manufacturer’s instructions.
Customers are responsible for reviewing product information and warnings before use.
Products must not be used for unlawful purposes.
Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable consumer protection law.
11. Intellectual Property
Unless otherwise stated, the InMeeZ website, branding, written content, layout and other original website materials are owned by or licensed to InMeeZ.
Manufacturer names, trademarks, product images and product information may belong to their respective owners.
You may not reproduce, distribute or commercially exploit our website content without permission where such permission is legally required.
12. Third-Party Services and Fulfillment Partners
We may use third-party service providers to operate parts of our business, including:
Payment processing
Order fulfillment
Shipping and logistics
Website hosting
Analytics
Customer support tools
These third parties may process information where necessary to provide their services.
Orders may be shipped directly from third-party suppliers or fulfillment partners.
The use of third-party fulfillment does not remove our responsibilities to customers under applicable consumer protection law.
13. Privacy
We respect your privacy and process personal information in accordance with our Privacy Policy and applicable data protection laws.
Personal information may be shared with service providers only where reasonably necessary to process payments, fulfil orders, deliver products, provide customer support or operate our website.
More information is available in our Privacy Policy.
14. Website Availability
We aim to keep our website accurate, secure and available.
However, temporary interruptions may occur due to maintenance, technical problems or circumstances outside our reasonable control.
We may update, modify or discontinue website features where reasonably necessary.
15. Limitation of Liability
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
To the extent permitted by applicable law, we are not responsible for indirect losses that were not reasonably foreseeable when the contract was formed.
We remain responsible for obligations imposed on us by applicable consumer protection law.
16. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be published on this page.
Changes will apply from the date they are published and will not affect rights already acquired under existing orders where applicable.
17. Governing Law and Consumer Rights
These Terms are intended to operate in accordance with applicable European Union and Lithuanian law.
Nothing in these Terms removes any mandatory consumer rights available to customers under the laws applicable to them.
Where applicable, customers may also have rights under the consumer protection laws of their country of residence.
18. Contact Information
If you have questions about these Terms, an order, shipping, returns or our products, please contact us:
Store name: InMeeZ
Email: inmeez.shop@gmail.com
Phone: +370 607 39448
Business contact location:
Kaunas, Lithuania
Our business contact location is not a retail store, warehouse or automatic return address.
Please contact us before returning any product so that we can provide the correct return instructions and return destination.
We aim to respond to customer enquiries within 24 hours on business days.